Dashly4.1.14 - App Store

Stay connected with your customers and assist them on-the-go with the Dashly mobile app.

Dashly is a platform that can help you: Collect more qualified leads from your traffic without requiring coding skills for setup. Convert website visitors into buyers. Boost your funnel conversion rates from sign-up to payment.

With Dashly's mobile app, you can answer user questions on-the-go. Here's how:
- Help customers choose a product or understand your app You can send product photos, interface screenshots, and documents using the mobile app.
- Stay connected with your customers even when you're away from the computer All user requests from your live chat, social networks, and messaging apps are now available on your smartphone. Filter conversations by operators, tags, and status.
- See the context of the conversation Open the lead card to find contact information, location, conversation history, and other relevant information. You can also add new data to the lead card.
- Answer user questions faster Send saved replies to frequently asked questions and keep track of what a user is typing before they hit send.
- Never miss customer messages Set up push notifications for incoming messages so you don't miss anything important.
- Easily switch from web to mobile and back, and continue the conversation where you left off

Your online and offline statuses and conversation history are synced across all devices and browsers. Before using the app, you need to sign up on dashly.io and install our script on your website. Thank you for choosing Dashly! Best regards, Dashly team

Version History Fixed the lead card. Custom user properties are back and update correctly, and contact changes show up instantly. Smoother overall 4.1.14 Jul 29 We've updated the sign-in: Google and Apple sign-in are gone, but signing in with your email and password works as smooth as ever. Plus a few bug fixes to keep things running nicely 4.1.12 Jul 8 Fixed a number of bugs and improved overall app stability 4.1.10 May 27 Fixed a number of bugs and improved overall app stability: resolved issues with loading screens getting stuck in conversations, and improved file and image handling in chat. 4.1.9 May 26 In this update, we’ve added a highly requested way to structure your Knowledge Base: folders within categories. Now, dozens of articles won't be mixed into one long list. You can easily group materials by subtopics and keep even the largest knowledge bases perfectly organized. Managing your content has never been easier! 4.1.8 Apr 2 A small but important update
• Fixed the "Unanswered" filter: it now shows bot-transferred conversations without customer messages (just like the web version).
• Updated the technical foundation: the app runs even faster and more reliably. 4.1.7 Mar 12 We’ve brought rich text formatting to the app to make your customer replies clearer and easier to read. Now you can easily highlight key details and structure your messages on the go. 4.1.6 Mar 4 In the latest version of our mobile app, you're in for a host of exciting updates! Now you can send multiple files or images in a single message, making information exchange even more convenient and efficient. Additionally, we've fixed several issues: the bug causing extra push notifications during broadcasts has been resolved, and the error preventing video sending has been corrected. On top of that, we've polished the interface, fixing a few minor visual glitches for a smoother user experience. 4.1.5 11/26/2025 In this version, we've fixed the input field in social media chats. It now correctly locks when the time to reply has expired, while still allowing you to add internal notes. We've also redesigned mention notifications to be more noticeable, and they will now arrive only during your set working hours. We've also made several internal improvements to enhance overall stability. 4.1.4 10/23/2025 The app now correctly displays formatted text (bold, italics) and allows you to view multiple files or pictures in a single message. The ability to send such messages from the app will arrive in future updates. In the meantime, we've also fixed minor visual bugs for a more stable performance. 4.1.2 09/15/2025 In this update, we've enhanced the file-sharing process: you can now specify the attachment type (image or document) when adding it to a chat. We also fixed a bug affecting the display of deleted leads, improving the app's overall stability. 4.1.1 08/19/2025 You can now mention other operators directly in notes using the "@" symbol to quickly bring them into the discussion. We have completely rewritten the message input field, making it more stable and convenient, and have also fixed a number of minor visual bugs for a smoother experience. 4.1.0 07/31/2025 Presenting the updated Dashly app! You can now use personalized saved replies with variables. We’ve also made several enhancements, including fixing a message duplication bug, to make the app faster and more stable. 4.0.0 06/02/2025 Introducing an update to our app, which now supports personalized saved replies! Unlike shared replies, you can create and use messages tailored to your unique needs and preferences, making communication more precise and effective. We've also revamped the notification schedule section and fixed annoying bugs. 1.32.3 12/04/2024 Improved push notification deliverability 1.32.2 10/17/2024 In this version, we have fixed the issue of users continuing to receive push notifications after logging out of their accounts. Additionally, we've addressed several other minor bugs to enhance your user experience. Thank you for your support and feedback! 1.32.1 10/10/2024 In this version, we have completely redesigned the authorization screen for your convenience, significantly improved in-app navigation, and made numerous minor but crucial changes to ensure faster and error-free performance. 1.32.0 09/17/2024 The new update of our mobile application includes a feature for automatically unassigning conversations from unavailable agents. Now, if an agent enables this setting and someone sends a message in a conversation assigned to them while they are offline, the conversation will be moved to the Unassigned, allowing another agent to take it over. 1.31.3 09/12/2024 In the new version, support for automatic assignment of conversations to agents has been added, which helps to increase the speed of query handling. 1.31.2 06/24/2024 In this new version, we have made several improvements and fixes:
- Fixed the operator status functionality.
- Resolved the issue with inserting text from a saved response in another conversation.
- Fixed the bug when opening a link within a message.
- Addressed the issue with the list of available channels in the conversation card.
Fixed other minor issues to improve stability. 1.31.1 06/17/2024 In the new version, we focused on improving the main screen of the application - the list of conversations:
- We updated the design of the list to make it even more attractive and functional.
- Completely overhauled filters and added message search to improve the process of finding the necessary conversations and quickly responding to them. 1.31.0 04/18/2024 We’ve released an update that majorly improves communication within the app:
- Bug Fixes: Conversations are now more stable and reliable.
- Updated Interface: Enhanced user experience with conversation and lead information.
- No More Message Duplication: Errors in message sending have been eliminated.
- Bot Reply Copying: The issue with copying bot replies has been resolved. 1.30.0 01/22/2024 Bug fix 1.29.3 01/09/2024 - Revamped Agent Profile Screen: Fully redesigned design and functionality of the agent profile screen to simplify management and access to agent information. Working with the profile has become even more convenient!
- Bug Fixes: Fixed minor bugs for more stable application performance. 1.29.2 11/30/2023 Fixed some bugs and improved performance. Also, removed application crash on older OS versions 1.29.1 11/03/2023